FAQ
TICKETING
Q1. How will I receive my kit?
For online registrations, the kit wll be delivered to the address provided. For offline registrations, it will be available at the site of registration.
If you are registering as a group of 10 or more, please reach out to beat.diabetes@landmarkgroup.com to discuss delivery options.
PAYMENT
Q2. What is the cost of registration?
Adults (13 years and above): AED 20
Adolescents (7–12 years): AED 10
Children (6 years and below): Free entry
Q3. Do I have to pay upfront when I book online / can I receive an invoice?
Yes, payment is required upfront at the time of booking.
Q4. What types of payment do you accept?
For online registrations, we accept all major credit cards.
For offline registrations, only cash payments are accepted.
Q5. Where will the proceeds from this event go?
All funds raised through registration fees will support diabetes research and treatment through our strategic partner for the event, Al Jalila Foundation.
AT THE EVENT
Q6. Is there an age limit on who can attend?
This is a family event, and we encourage everyone to participate, regardless of age.
Q7. Where can I park my car?
We encourage all participants to use public transportation on the day to help reduce carbon emissions and avoid parking congestion.
There is parking available at the venue, however, it is managed by the RTA and is not free of charge.
Q8. Which gate can I enter from?
Participants can enter through Gate 3, Zaabeel Park.
Q9. Do I have to pay park entry fees?
No, participants will receive free access to Zaabeel Park for the event.
Q10. Where can I get involved on social media?
You can find all our social media links on our website: https://www.beatdiabetes.me/ae/en.
Event-specific hashtags will also be shared with participants on the day of the event.
Q11. How can I facilitate Special Access requirements?
If you have any special access requirements, please contact us at beat.diabetes@landmarkgroup.com upon registration, and we will make the necessary arrangements to support your participation.
Q12. My company is interested in sponsoring the event. How do we get involved?
Please contact us at beat.diabetes@landmarkgroup.com to connect with our Events Team, who will share details about sponsorship opportunities.
